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Freshworks Inc. provides modern software-as-a-service products worldwide. Freshdesk Support Desk enables businesses to delight their customers at every service engagement touchpoint across traditional channels, including email, as well as messaging and social media. Freshworks also provides Freshsales, which provides configure-price-quote functionality to create quotes and AI-driven pipeline management to help salespeople predict deals performance. The company was incorporated in 2010 and is headquartered in San Mateo, California.
Roles derived from SEC Form 4 filings.
Actuals from SEC filings; YoY vs the year-ago quarter. Analyst estimates & surprise require a data feed (coming soon).
| Line item | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|
| Revenue | $249.7M | $371.0M | $498.0M | $596.4M | $720.4M | $838.8M |
| Gross profit | $197.2M | $293.0M | $402.2M | $493.1M | $607.1M | $712.7M |
| Operating income | -$56.1M | -$204.8M | -$233.4M | -$170.2M | -$138.6M | $13.2M |
| Net income | -$57.3M | -$192.0M | -$232.1M | -$137.4M | -$95.4M | $183.7M |
| Diluted EPS | -$21.03 | -$21.73 | -$0.82 | -$0.47 | -$0.32 | $0.63 |
| Operating cash flow | $32.5M | $11.5M | -$2.5M | $86.2M | $160.6M | $242.4M |
| Free cash flow | $28.1M | $5.9M | -$9.7M | $84.1M | $151.5M | $236.7M |
| Gross margin | 79.0% | 79.0% | 80.8% | 82.7% | 84.3% | 85.0% |
| Operating margin | -22.5% | -55.2% | -46.9% | -28.5% | -19.2% | 1.6% |
| Net margin | -22.9% | -51.7% | -46.6% | -23.0% | -13.2% | 21.9% |
| Line item | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 |
|---|---|---|---|---|---|---|---|---|
| Revenue | $174.1M | $186.6M | $194.6M | $196.3M | $204.7M | $215.1M | $222.7M | $228.6M |
| Gross profit | $146.0M | $156.8M | $165.1M | $166.4M | $173.5M | $182.2M | $190.6M | $193.9M |
| Operating income | -$43.8M | -$38.9M | -$23.8M | -$10.4M | -$8.7M | -$7.5M | $39.7M | -$8.1M |
| Net income | -$20.2M | -$30.0M | -$21.9M | -$1.3M | -$1.7M | -$4.7M | $191.4M | -$4.8M |
| Diluted EPS | -$0.07 | -$0.10 | -$0.07 | $0.00 | -$0.01 | -$0.02 | $0.66 | -$0.02 |
| Operating cash flow | $36.3M | $42.3M | $41.4M | $58.0M | $58.6M | $63.5M | $62.3M | $62.4M |
| Free cash flow | $34.0M | $41.3M | $36.3M | $56.7M | $58.2M | $61.7M | $60.1M | $58.5M |
| Gross margin | 83.8% | 84.0% | 84.9% | 84.8% | 84.8% | 84.7% | 85.6% | 84.8% |
| Operating margin | -25.1% | -20.8% | -12.2% | -5.3% | -4.2% | -3.5% | 17.8% | -3.5% |
| Net margin | -11.6% | -16.1% | -11.3% | -0.7% | -0.8% | -2.2% | 85.9% | -2.1% |
Consensus revenue & EPS estimates and price targets will appear here once a forward-estimates data feed is connected.
| Date | Insider | Type | Shares | Price | Value | Filing |
|---|---|---|---|---|---|---|
| 2026-07-06 | Lawrence Philippa· Chief Accounting Officer | Sale | 3,470 | $10.13 | $35,151.10 | filing |
| 2026-07-02 | Woodside Dennis· CEO & President | Tax withholding | 22,473 | $10.34 | $232,370.82 | filing |
| 2026-07-02 | Sloat Tyler· Chief Financial & Oper Officer | Tax withholding | 10,563 | $10.34 | $109,221.42 | filing |
| 2026-07-02 | Tickle Ian· Chief Revenue Officer | Tax withholding | 7,102 | $10.34 | $73,434.68 | filing |
| 2026-07-02 | Taylor Jennifer H | Sale | 6,618 | $10.44 | $69,091.92 | filing |
| 2026-07-02 | Lawrence Philippa· Chief Accounting Officer | Tax withholding | 4,123 | $10.34 | $42,631.82 | filing |
| 2026-07-02 | Lawrence Philippa· Chief Accounting Officer | Tax withholding | 2,086 | $10.34 | $21,569.24 | filing |
| 2026-07-02 | Tickle Ian· Chief Revenue Officer | Tax withholding | 1,635 | $10.34 | $16,905.90 | filing |
| 2026-07-01 | PADGETT BARRY L. | Sale | 6,618 | $10.49 | $69,422.82 | filing |
| 2026-07-01 | Tickle Ian· Chief Revenue Officer | Tax withholding | 6,263 | $10.41 | $65,197.83 | filing |
| 2026-07-01 | Tickle Ian· Chief Revenue Officer | Tax withholding | 6,222 | $10.41 | $64,771.02 | filing |
| 2026-07-01 | Pelzer Francis J. | Award | 21,253 | $0.00 | $0.00 | filing |
| 2026-07-01 | Flower Johanna | Award | 22,647 | $0.00 | $0.00 | filing |
| 2026-07-01 | Gottfried Randy | Award | 21,253 | $0.00 | $0.00 | filing |
| 2026-07-01 | PADGETT BARRY L. | Award | 21,253 | $0.00 | $0.00 | filing |
| 2026-07-01 | AUSTIN ROXANNE S | Award | 23,311 | $0.00 | $0.00 | filing |
| 2026-07-01 | Taylor Jennifer H | Award | 22,299 | $0.00 | $0.00 | filing |
| 2026-07-01 | GANDHI SAMEER K | Award | 22,698 | $0.00 | $0.00 | filing |
| 2026-06-17 | Lawrence Philippa· Chief Accounting Officer | Sale | 10,530 | $9.18 | $96,665.40 | filing |
| 2026-06-01 | Woodside Dennis· CEO & President | Tax withholding | 53,686 | $10.68 | $573,366.48 | filing |
| 2026-06-01 | Woodside Dennis· CEO & President | Tax withholding | 18,187 | $10.68 | $194,237.16 | filing |
| 2026-06-01 | Woodside Dennis· CEO & President | Tax withholding | 15,178 | $10.68 | $162,101.04 | filing |
| 2026-06-01 | Lawrence Philippa· Chief Accounting Officer | Tax withholding | 14,368 | $10.68 | $153,450.24 | filing |
| 2026-06-01 | Woodside Dennis· CEO & President | Tax withholding | 10,954 | $10.68 | $116,988.72 | filing |
| 2026-06-01 | Woodside Dennis· CEO & President | Tax withholding | 8,873 | $10.68 | $94,763.64 | filing |
Showing the latest 25 transactions — full history in the linked SEC filings.
Fundamentals & filings from SEC EDGAR. Prices adjusted for splits & dividends. Not investment advice.